Shipping/Policies

SHIPPING
Tomatoesnails ships worldwide, if the website does not ship to your country please email or message me and I will add your destination on the website

Every orders shipped with a tracking number and can be tracked online
☆ USA/Canada please allow about 14-18 days for the package to arrives
☆ Other countries please allow about 14-28 days for the package to arrives

Please noted that I have no control on the delivery time and lost mail. I will try my best to help you track the package but I don’t have an access to your countries mailing service

All orders shipped with bubble mailers then wrapped carefully in cute paper bag to ensure that no nails will get damaged during the transportation ♡

PROCESSING TIME
The processing time of your order to be made is between 3-8 weeks and this does not include shipping time so please make sure you can wait before placing your order

 POLICIES
☆ Tomatoesnails does not accept any returns and exchanges due to the sanitary reasons and every sets are custom made and cannot be resold
☆ Refunds are only eligible prior the completion of the sets
☆ Tomatoesnails does not responsible if you ordered incorrect nail sizes, so please double check your order!

Thank you for your understanding♡